& repairs

Supporting our customers at the highest level to ensure equipment works at its best for the longest time possible.

Why choose Amplivox?

Calibration and repairs are at the heart of our commitment to excellence. We calibrate medical instruments globally to maximise the life of the instrument, check measurement accuracy and compliance to manufacturer and international standards. For complete flexibility we offer a return-to-base calibration service and an on-site calibration service. 

  • Send the instrument to Amplivox and your calibration will be completed by one of our trained service engineers and returned to you.

    If your calibration is urgent please contact our customer services team by via phone on +44 (0)1865 880846 or email.

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  • We would recommend on-site calibration for companies who have many instruments so they can be calibrated at once. We advise clients to book on-site calibrations as early as possible in order to meet preferred times. To book an on-site calibration please contact our customer services team by via phone on +44 (0)1865 880846 or email.

    Book now >

ISO standards

Working with carefully selected partners, engineers and technicians allows us to deliver a state-of-the-art calibration and repairs service accredited to the latest ISO 13485:2016 standard and UKAS where required. This ensures we meet customer and regulatory requirements at all times. 

When choosing Amplivox for your calibration services, you can rest assured that all equipment is maintained according to National standards with clear traceability.

  • calibrations-and-repairs

  • Need a repair?

    On the occasion your instrument breaks or becomes damaged, we can provide an efficient repair service to rectify the issue quickly and ensure your instrument is returned in full working order.

    Book repair

Calibration code request

If choosing to use a third-party service for your calibration requirements, you can request a calibration code below.

By calibrating and changing the settings of an Amplivox device using an unauthorised supplier, Amplivox cannot guarantee that the services will be performed by appropriately trained staff or to the relevant standards. Please note a calibration code request can take up to five working days.

Frequently asked questions

  • A calibration is the process of configuring a device by comparing and adjusting it to within dependably known tolerances/standards. Traceability of our equipment to National Standards is available upon request. Learn more about what is equipment validation and why is it important.


    We offer various calibration services to suit your requirements from an on-site calibration to a return-to-base calibration.

    When choosing a return to base calibration, your equipment will be calibrated and returned to you within 5 working days of receipt and remains fully insured at all times.

  • Medical equipment should be calibrated according to manufacturer’s guidelines and legal requirements. These may differ by country, and we will support you to ensure you are aware of the requirements. Medical equipment should be tested and calibrated when:

    • A specific period has elapsed; usually annually but in some instances twice yearly
    • Using a second-hand instrument from a source other than a company that specialises in calibration and service
    • When a specific amount of usage (or hours used) has elapsed
    • When an instrument has had a shock, been dropped, or suffered a vibration which could have knocked it out of calibration. This is especially important in portable devices
    • Whenever observations appear questionable. If the instrument appears damaged or is displaying unexpected readings, there’s a good chance it could be inaccurate and would require a calibration