calibrations

Calibration & repairs

Product support is at the heart of our commitment to excellence. We offer an on-site and return to base calibration service for all screening and diagnostic instruments.

Book a calibration

Why choose Amplivox?

When choosing Amplivox for your calibration services, you can rest assured that your equipment will be calibrated quickly and efficiently, and maintained according to national standards with clear traceability.

  • Our on-site calibration service is ideal for companies in the UK who have many instruments to be calibrated at the same time. We advise you to book as early as possible in order to meet your preferred times.

    To book an on-site calibration please click below or contact our customer services team by via phone on +44 (0)1865 880846 or email.

    Book now

  • Return to base is ideal for a small number of devices that require calibration. Send your instrument to us and your calibration will be completed by one of our trained service engineers and returned to you.

    To book a return to base calibration please click below or contact our customer services team by via phone on +44 (0)1865 880846 or email.

    Book now

Why calibrate your equipment?

Equipment calibration is an essential process to maximise the life of your instrument, check measurement accuracy and ensure compliance to manufacturer and international standards.

repairs

Our experienced team of engineers are on-hand to repair and rectify any issue, ensuring instruments are returned in full working order quickly and efficiently. Our repair service applies to both Amplivox and other manufacturer instruments.

We also provide a fixed-fee fault identification service with the majority of faults identified and repaired within this cost.

Book a repair

ISO standards

Working with carefully selected partners, engineers and technicians allows us to deliver a state-of-the-art calibration and repairs service accredited to the latest ISO 13485:2016 standard and UKAS where required.

Calibration code request

If choosing to use a third-party service for your calibration requirements, you can request a calibration code below.

Get calibration

Frequently asked questions

  • A calibration is the process of configuring a device by comparing and adjusting it to within dependably known tolerances/standards. Traceability of our equipment to National Standards is available upon request. Learn more about what is equipment validation and why is it important.

     

    We offer various calibration services to suit your requirements from an on-site calibration to a return-to-base calibration.

    When choosing a return to base calibration, your equipment will be calibrated and returned to you within 5 working days of receipt and remains fully insured at all times.

  • Medical equipment should be calibrated according to manufacturer’s guidelines and legal requirements. These may differ by country, and we will support you to ensure you are aware of the requirements. Medical equipment should be tested and calibrated when:

    • A specific period has elapsed; usually annually but in some instances twice yearly
    • Using a second-hand instrument from a source other than a company that specialises in calibration and service
    • When a specific amount of usage (or hours used) has elapsed
    • When an instrument has had a shock, been dropped, or suffered a vibration which could have knocked it out of calibration. This is especially important in portable devices
    • Whenever observations appear questionable. If the instrument appears damaged or is displaying unexpected readings, there’s a good chance it could be inaccurate and would require a calibration