Amplivox have been designing, manufacturing and supporting audiological equipment since 1935. We have a dedicated, experienced and fully trained team that is focused on providing you with the support you need to continue working efficiently and effectively with a range of Calibration Services to meet your needs.

Amplivox after sales services are ISO 13485 quality management system accredited. Below you will find an introduction to the services that we offer. Please contact us and we will be happy to support you!

Calibration

We offer a range of services to suit you. As well as all Amplivox equipment, we also support many other products. To check that we can support your instrument, please contact us. All of our audiometric calibration work is performed according to the following standards:

• Air conduction – ISO 389-1: 2017
• Insert earphones – ISO 389-2: 1997
• Bone Conduction – ISO 389-3:2016
• Narrow band noise – ISO 389-4: 1999

Return to Base Calibration

At Amplivox we offer a fast and efficient in-house calibration service for audiological equipment. Products returned to us will be calibrated / serviced and sent back to you via our carrier.

On-Site Calibration

We offer an all-inclusive on-site calibration service where we come to you to calibrate and service your equipment. This will save you the time involved sending the equipment and being without it for a few days. We highly recommend that you book your on-site calibration a couple of months in advance to ensure that we fit you in to your schedule.

Help Us to Help You

We work hard to ensure that we can deliver a great service to exceed your expectations. Having the correct paperwork and correct contact details / Purchase orders allows us to return your goods as quickly as possible.

Please help us by completing and emailing support@amplivox.com the relevant returns form – either the UK Returns Form or International Returns Form depending on your location.

When returning your instrument, please use the relevant postage template – either the UK Postage Template or International Postage Template depending on your location.

Please also include a copy of the returns form with your instrument.

All prices are excluding VAT. For any questions or queries, we are always here to help: +44 (0) 1865 880 846.